Terms & Conditions

1. Use of Our Website
By using this website, you confirm that you are at least 18 years old or have parental/guardian permission to use the site.

We provide this website as a service to customers in good faith. You agree not to use it for any unlawful purpose or in a way that could damage, disable, or impair its functionality.

2. Order Confirmation & Fulfillment
Orders placed through this website are requests only and do not guarantee fulfillment until we confirm availability.

Once we receive your order, we will contact you by email or text to confirm whether it can be fulfilled, arrange delivery, and provide payment instructions.

3. Food Allergy Disclaimer
IMPORTANT: All food is prepared in a kitchen where common allergens may be present, including but not limited to: dairy, nuts, wheat, soy, shellfish, and eggs. We cannot guarantee an allergen-free environment.

By placing an order, you acknowledge and accept the inherent risks associated with food allergies. S.H.E. – Southern Hospitality Eats is not liable for any allergic reactions or adverse health outcomes. It is your responsibility to inform us of any food sensitivities before confirming your order.

4. Right to Refuse Service
We reserve the right to refuse service to any individual or cancel an order at our sole discretion. This includes situations where:

• We are unable to fulfill the order,

• Inappropriate behavior is directed at our team,

• The order falls outside our delivery capabilities,

• There is suspected abuse of our services.
   

5. Delivery Terms
We offer delivery within 60 miles of Sacramento, California. If you are located outside this radius, please contact us to discuss alternative options. Additional delivery fees or scheduling limitations may apply.

6. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or our services, including but not limited to food-related issues or delivery delays.

7. Intellectual Property
All content on this website, including images, text, graphics, branding, and layout, is the property of S.H.E. – Southern Hospitality Eats and may not be used, copied, or reproduced without our written permission.

8. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

9. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:

Email: jeneen@she-foods.com

Phone: 916.406.4657